Cancellation policy

BeeNZ Subscription Policy (US Customers)

Thank you for subscribing to BeeNZ products. Our subscription service is designed to make it easy to receive your favourite BeeNZ products regularly, with flexible delivery options to suit your lifestyle.

Subscription Options

Customers can choose from the following recurring delivery frequencies:

  • Monthly
  • Every 3 Months
  • Every 6 Months

Your selected products will automatically be processed and shipped according to your chosen schedule until your subscription is changed or cancelled.

Automatic Renewals & Payments

By purchasing a subscription, you authorize BeeNZ to automatically charge your selected payment method at the beginning of each subscription cycle unless cancelled prior to renewal.

Subscription pricing and any applicable shipping charges will be displayed at checkout in USD.

Managing Your Subscription

You can manage your subscription at any time through your customer account, including:

  • Updating your shipping address
  • Changing payment details
  • Adjusting delivery frequency
  • Swapping products
  • Pausing or cancelling your subscription

Changes must be made before your next billing date to apply to the upcoming order.

Cancellation Policy

You may cancel your subscription at any time without penalty. Cancellations made after an order has been processed may apply to the following billing cycle.

Failed Payments

If a payment cannot beprocessed, BeeNZ may attempt to process the payment again. If payment continues to fail, your subscription may be paused or cancelled until updated payment information is provided.

Product Availability

BeeNZ reserves the right to delay, substitute, or cancel products due to stock availability or circumstances beyond our control. Customers will be notified if significant changes affect their order.

Shipping

Subscription orders will be shipped according to the selected delivery schedule. Delivery times may vary depending on location and courier services within the United States.

Contact Us

For any questions regarding your subscription, please contact:
info@beenzhoney.com